Your business may be owed money due to mis-sold energy contracts.
We are helping hundreds of businesses make claims
See how much you could be owed in 3 easy steps
It is free to check if you qualify to make a claim
Energy Claim
Was your business mis-sold an energy contract?
The situation is that 80% of all businesses use brokers annually. At least 90% of all those contracts are mis-sold, this is guaranteed. That is a staggering 4.8 million businesses annually facing mis-sold contracts.
On average 20% of electricity, and up to 80% of gas contract prices are pure commissions paid to the brokers.
The OFGEM report, published on March 28, 2022, affirms that nearly every business utilising a broker has experienced mis-selling, with a staggering 90% incidence rate. These businesses may have entered into contracts with hidden commissions not correctly explained.
Are Energy Bills draining your Company Profits?
Mis-selling in the energy marketplace relates to cases, when the broker and/or supplier mislead the client, withheld information or lied. Not inclusive to, examples are the non-disclosure of commissions, partial disclosure of commissions, fake cost comparisons or no comparisons at all, thus creating a contract mis-sold, mis-represented or key facts and terms omitted, then in law, the client is entitled to full contract rescission, restitution and/or damages.
How energy contracts are being mis-sold
Did the energy broker tell you how much they made from organising your business contract? Our experiences uncover that most do not. This non-disclosure is a natural route to secure their commissions, as naturally would you sign up to a deal if you knew a significant chunk of your payments were being collected by the broker? Some told, me that broker services were free, or that the broker commissions merely provided as an introducers fee. Typically, most brokers receive their commission payments directly from the contract and supplier they match you with, and it is built into the unit price they arrange for you. Often, this is not disclosed to the customer and thus the significant none-compliance with the law.
Your Opportunity to Claim
UK businesses can reclaim up to 80% of all bills and contracts while using Brokers going back to the year 2000.
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Brokers and energy suppliers are jointly and severally liable for this enormous mis-selling of contracts.
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We recover from the supplier, not the broker, meaning our claim values are 2 to 3 times higher than our competitors.
The ongoing average claim value being processed is over £30'000.
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Find out how much you could be owed.
Claim in Three Easy Steps:
Step 1
Your energy recovery claim is a straightforward process that begins with the submission of essential documentation, simply a copy of your energy bill and energy contract documentation or the name of the Broker used.
Step 2
Our Claims Assessment team will review and validate your information to determine the potential value of your claim. You can expect to receive a notification via email within 5-8 days of your document submission.
Step 3
Should you choose to move forward with the claim, our Solicitor shall initiate the negotiation process, with the majority of claims being resolved within a timeframe of 6 months.
Your Claim Journey
​Free Claim Assessment. It costs nothing to find out what your claim is worth.
Transparent Process. Your claim will not proceed until you are happy and sign with the Solicitor.
Professional Support. Team with a wealth of energy and legal experience for your guidance.
Accurate Calculations
Certified Results​​
We are the ONLY company that can calculate the claims accurately, which have been forensically examined and certified, using proprietary calculations and algorithms. Our Panel of Solicitors charge the lowest fees on the market, capped at 30% of the Settlement Figure.
No upfront costs!
You will never be asked to pay a penny, you only pay when you win. We receive our fees directly from the Solicitor, paid out of their fee.
We will maintain regular communication throughout the process.
While certain claims can be processed and settled within a few months, others may require a bit more time, however on average, the settlement period for a successful claim is within 6 months.
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Rest assured, we will keep you informed throughout the entire process with regular email updates at every stage, and we are available during office hours for support.
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Every claim is submitted through our secure onboarding process, and at each stage of the process until the claim is finalised, your input and acceptance is an entwined requirement to ensure the process is transparent and seamless.
David Robinson
“Quickly identified that our contract included information which was hidden from me prior to signing. Extremely easy to start with our energy claim."
Steve Smith
"Unbelievable just how much money had been taken in these unknown contract commissions. We can use the claim funds to reinvest into the business"
Philip Hunter
"With spiralling energy costs, it was amazing having our energy contracts assessed for compliance, finding out we were mis-sold to is invaluable."
The most common questions we are asked about Energy Broker mis-selling
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Is it likely I have been mis-sold an energy contract?The figures support that actually 80% of all business energy contracts have a level of commission that was not fully, correctly or lawfully disclosed. The only way to confirm this is to individually assess your situation and ascertain if there are grounds to drive forward to claim.
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What does the process involve?Simply provide us with details of your energy contracts, the details of the broker(s) that organised your contracts and ultimately put these in place. As part of the compliance process you shall sign a letter of authority allowing us to engage with the broker(s) and supplier(s). Hassle free from here on in, we then discuss with the broker(s) and supplier(s) to ascertain the value of your claim. Next is you decide if you wish to launch a claim, should the contract have been mis-sold.
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How much does it cost to start a claim?All of the initial assessment work into your potential claim are completed on a no obligation basis and at zero cost to you. No win. No fee. Our revenue comes from once having established a valid claim exists, as listed within our terms and conditions our fees are sourced from the Solicitors.
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How long does a claim take?On average the claims process takes approximately 5 to 8 days for your initial claim to be assessed and identified as valid. Following on from here the time frame is 6 months. Naturally some cases take less, other longer depending upon their complexities.
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Who can make a claim?Our target audience are businesses, micro businesses, SME organisations, corporate and enterprises, and should you be a sole trader we can discuss your situation too. We seek to resolve all enquiries rapidly and with full transparency.
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Will claiming effect my contract?There are many options for you at this stage. Most likely you will want to restart a new contract with full visibility of the commissions and aligned with your businesses requirements, typically many businesses now striving for green energy to support their ESG strategies. Alternatively, your current broker(s) may remove or reduce their commissions reducing your rate, or possibly they may offer to cancel the contract. Whichever route is preferred we shall always engage with you to ensure any changes have your full permission.
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How does the commission work?A simple example would be your business energy costing 11p/kWh. Energy broker commission cost added at 4p/kWh. Your bill depicts your energy cost at 15p/kWh which you pay to the supplier. The supplier then pays the broker 4p/kWh. This detail if undisclosed constitutes to mis-selling under law.
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How are hidden commissions possible?Energy brokers are not regulated, and OFGEM have no powers (at present) to deal with them. The industry is developing codes of practice, and pushing to have the industry regulated, however in the absence of such regulation, we shall rectify the contracts that have been mis-sold to you.
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Will I need to attend court?Only a very small chance that you may have to personally attend a court hearing. Should this occur then the Solicitor shall with you side by side every step of the way to support and guide you. The energy supplier in question faces escalating legal costs and negative publicity among other reasons that dissuade them from taking a route that requires attendance at trial.
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Is the broker pursued for the claim?No. Whilst we shall discuss the contact the broker for disclosure purposes, the claim shall lie with the supplier for both the commissions and profits made at your expense. These can be backdated to the year 2020, with interest. This route ensures that there can be no avoidance of payment if your claim is successful, even if the broker is no longer trading.
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What happens if I lose my claim?In the unlikely event that your claim is not successful, you will not be expected to cover any legal costs or suffer any consequences as a result of your claim. Zero cost to you. If necessary, you will be protected by an ATE (after the event) Insurance Policy, which ensures that any legal costs you would normally be expected to pay are instead covered, ensuring minimal risk in pursuit of damages owed to your business.
Mis-sold Contracts
Valuable compensation
Claims Range
£2000 to over £174,000
Average Claim
Average claim over £30,000
Are You Eligable
Start your free enquiry today
Email The ClaimsTeam
